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VIP Car Services Worldwide

A worldwide service for international assignees – 1000 major airports

Corporate Relocation Transportation Program

Consistently delivering high-quality VIP and standard transportation services demands a structured and uniform approach, much like other aspects of international assignments. We closely collaborate with clients and relocation company partners to devise a comprehensive Transportation Program. It can include standardizing services worldwide, establishing policies, deciding budgets, vehicle sizes, regulations, local customary transportation, and creating a tailored centralized direct billing process across all locations and services.

We cover all major airports worldwide.

Direct billing is available in USD, GBP, AUD, and EUR.

 

Our VIP Global Mobility Services includes:

VIP Support ServiceDedicated VIP Team

Airport TransferLuxury vehicle

Airport Fast TrackArrival, Transit, and Departure

Airport VIP TerminalTarmac transportation

Exotic Car RentalDelivery to home or office

Luxury Car LeasePersonal Car Shopper

Daily Chauffeur ServiceLuxury vehicle

Settling-In ChauffeurFirst days in host country

Armored VehicleWith security service

Eco-Friendly Luxury MobilityEcoRide Program

Service Features

    • GLOBAL RELIABILITY
    • COMPLIANCE & SAFETY
    • CENTRALIZED BILLING
    • BESPOKE SERVICE
    • SUSTAINABLE TRAVEL

Executive Airport Transfer

OUR UNIFORMED CHAUFFEUR WILL GREET YOUR VIP
No need for concerns about who, when, where, or what – every nuance is orchestrated seamlessly by the friendly greeter, who takes charge of every detail the moment they meet the VIP, luggage in hand. Our commitment extends beyond mere transportation; it is an art form. Our VIP Team dedicates itself to careful planning, thorough coordination, and monitoring every step along the journey. Our fleet of outstanding vehicles ensures unparalleled comfort and grandeur for the journey ahead.

PREMIUM GROUP MOBILITY FOR VIP

For larger VIP groups, our luxury bus service offers a comfortable and stylish travel experience. These buses are equipped with top-tier amenities for comfortable and elegant group travel

Airport Transfer FAQ

  • What are the benefits of using an Airport Transfer?

    An Airport Transfer is usually the safest and most economical method of transportation upon arrival at the destination. After a long journey, lots of luggage and being unfamiliar with new surroundings, being picked up by a chauffeur and taken to the residence/hotel, is both convenient and welcoming.

  • Is bringing a large family and lots of luggage a problem?

    One of the benefits of an Airport Transfer is that there are many size vehicles available. Based on family size and belongings, the appropriate size vehicle is arranged for comfort and safety.

  • Are child seats provided in an Airport Transfer?

    Yes, our suppliers have child seats available when pre-arranged.

  • Is gratuity already included?

    Yes, gratuity is already included in the price.

  • Are pets permitted in the Airport Transfer vehicle?

    Yes. Pets must be placed in their crates for the duration of the ride. The cleanliness of the vehicles is an important part of the service. If the vehicle requires cleaning, there will be an additional charge.

  • How far in advance should an Airport Transfer be requested?

    Authorization requests should be received 14 days prior, to ensure all arrangements are made in time and that the correct size vehicle is available.

  • Are extra stops allowed?

    Yes. Extra stops can be pre-arranged. If an extra stop is needed during the ride, additional charges apply. This is the reason final charges are determined upon service completion.

  • What factors can affect the final charge for an Airport Transfer?

    Extra stops – Extra waiting time – Parking fees – Late cancellations

  • What if the flight is delayed?

    Our transfer supplier and the driver will track the flight and its arrival time at the final destination.

  • What is Fast Track Meet & Greet?

    Fast Track Meet & Greet is an airport service that allows for an easy and stress-free journey through the airport, starting from the curbside to the gate or vice-versa. Having an experienced greeter can help with getting to the gate in time through assisting with language barriers, issues such as delays or cancellations and special requests.

  • Can the greeter assist with luggage?

    The airport greeter can work alongside a porter to assist with luggage, though they are not allowed to touch any bags. It’s advisable to add a porter to the Meet & Greet service when traveling with excess luggage.

  • What is included in the Meet & Greet service upon arrival? (Services will vary based on country, airport rules and regulations)

    The greeter will:
    • Wait at the arrival gate with a name sign
    • Assist through Immigration & Customs
    • Assist through the baggage areas and Arrivals
    • Liaise with the driver and ensure a smooth handover

Fast Track Through Airport

Fast-track immigration – Let us escort you through priority immigration lanes at hundreds of airports worldwide, when applicable. We can help with immigration procedures upon arrival. Don’t spend unnecessary time waiting in line or dealing with complicated immigration policies.

Baggage assistance and porter service – We will escort you to the correct luggage carousel and carry your bags through customs to your final ground transportation option.

Customs control – Your Fast Track Concierge will whisk you through customs control and advise on any tax minimization strategies pertaining to any valuables you are carrying.

Fast Track can only be booked together with an airport transfer.

Book Transfer & Fast Track here

Daily Chauffeur Service in Luxury Vehicle

Whether needed for a few days or a few years, travel from A to B (or C) in the splendor of luxury and allow the world outside to fade away. Enjoy the expertise of a local driver, who knows how to navigate the busy roads, and more importantly, the time-saving shortcuts.

LONG-TERM SERVICE Our long-term chauffeur service extends beyond transportation; it becomes a pillar of support for the entire family. The chauffeur effortlessly integrates into the family’s daily rhythm, whether commuting to work, school, shopping, or dinner. The service can be five, six, or seven days a week. Tailored to the VIP’s needs.

SETTLING-IN SERVICE For VIPs settling into a new city, our short-term chauffeur service offers relief from the challenges of navigating their new surroundings. A pristine vehicle, accompanied by a knowledgeable and professional driver, ensures a smooth transition between appointments and sightseeing in the new surroundings. Beyond saving time, it enables the VIP to acclimate to local driving customs before operating a vehicle themselves.

Chauffeur FAQ

  • In which countries is your service available?

    Our service is available globally, covering major cities and destinations worldwide. Please contact us for specific inquiries about service availability in your desired location.

  • How can I book a chauffeur service?

    You can book our chauffeur service through our website or phone or email [email protected]. We recommend booking in advance to ensure availability, especially for specific vehicle requests.

  • What types of vehicles are available?

    We offer a wide range of vehicles, from luxury and economy sedans and SUVs to minivans and limousines. We can accommodate individual preferences and group sizes, ensuring comfort and style.

  • What are your rates?

    Our rates vary based on the type of vehicle, duration of service, and location. We offer competitive pricing for our weekly, monthly, and annual services. Please contact us for a detailed quote.

  • Are your chauffeurs trained and experienced?

    Absolutely. Our chauffeurs are highly experienced, professionally trained, and have undergone thorough background checks.

  • Is there a minimum or maximum duration for service bookings?

    We offer flexible booking options with no strict minimum or maximum duration. However, we recommend discussing your specific needs with our team for optimal service.

  • Can the service be customized to my schedule and preferences?

    Yes, our service is fully customizable. We can tailor your itinerary to match the assignee’s needs, be it daily service for 10-12 hours a day or scheduled pickup and drop-off daily.

  • How do you ensure the safety and privacy of your clients?

    Client safety and privacy are our top priorities. Our vehicles are well-maintained and equipped with safety features. We also adhere to strict confidentiality protocols to ensure your privacy is maintained at all times.

  • What is your cancellation policy?

    Our cancellation policy varies depending on the booking type. For short-term bookings, cancellations are 48 hours in advance without a charge. For long-term bookings, please refer to the specific terms of your agreement.

  • Do you offer any additional services besides transportation?

    Alongside our chauffeur services, we can arrange additional services such as meet & greet, personal security, armored vehicles, airport Fast Track services, and event coordination.

  • How are road tolls, parking fees, overtime, and other incidental costs handled?

    These charges are extra and will be added to the bill.

  • Do you provide child safety seats or accommodations for passengers with special needs?

    We can provide child safety seats and special accommodations for passengers with disabilities or other special needs. Please inform us of your requirements in advance so we can prepare accordingly.

Exotic Car Rental

From exotic sports cars to EV and luxury sedans and SUVs, we can offer a variety of rental cars with our tailor-made VIP service. We can deliver and collect the luxury vehicle to and from a preferred address. The benefit of a rental car is that it’s available immediately and almost everywhere. A rental car can be used for one day and as long as needed. There are no length restrictions.

Rental FAQ

  • Is it possible to rent a specific make/model?

    Rental cars are reserved by vehicle size. The make/model is based on availability at the time of pick up and cannot be pre-booked. Electric/hybrid vehicles are available at certain locations.

  • Can car seats be provided?

    Most airport locations have car seats, based on availability. Non-airport locations do not. Where car seats are available, it’s at an additional cost. It tends to be more economical to purchase a car seat locally.

  • For long-term rentals, will the rate go down?

    Since ExpatRide has negotiated excellent monthly rates, the monthly rate will stay the same. Daily and weekly rates are calculated at a higher rate.

  • Is it possible to use cash or a debit card for the security deposit?

    Rental offices do not accept cash or debit cards. A credit card is required for the security deposits. Charges not covered by the employer, such as fuel, violations, car seats, and tolls, must be paid via credit card.

  • Is there an age limit for renting a car?

    With the ExpatRide Rental program, a driver must be at least 21 years of age to rent a car in the U.S., at no extra cost. In other countries, the minimum age varies and will come with a Young Driver fee.

  • Can an additional driver be added to the rental agreement in the U.S.?

    Spouse/domestic partner and coworkers can be added as drivers for free. Additional drivers aren't required to be present or show a driver's license at the rental counter, but must possess a valid license. The main driver is liable if any added drivers have invalid licenses.

  • Are pets allowed in the rental car?

    Yes, pets are allowed in rental vehicles, so long as they are in a carrier. The rental car must be returned in clean condition and free of pet hair to avoid cleaning fees. Service animals are not required to be in a carrier.

  • Will there be an additional charge if the rental car is returned late?

    Return the rental car at the same time as pickup to avoid extra charges. Late returns incur hourly fees for up to 3 hours, then a daily rate. After-hours returns using a key drop box end the agreement the next business day, but the renter is responsible for the car until officially checked in by the rental company staff.

  • Does the rental car need to be refueled before returning?

    The vehicle should be returned with the same fuel level as when it was picked up. If not, the cost of refueling will be at fuel rate decided by the rental company.

  • What is required to rent a car in the U.S. and Canada?

    A valid driver’s license and a credit card are required. In some cases, also a passport. If the home country driver's license is in a language other than English and the letters are not English (i.e., alphabet is not an extended Latin-based alphabet like German or Spanish but is Russian, Japanese, Arabic, etc.) an International Driver's Permit (IDP) is required.

  • Is it possible to take a driver’s license test using the rental car?

    Using the rental car for a driver’s license test is at the discretion of the rental office.

luxury car lease & personal car shopper

Our Personal Car Shopper Service is a concierge service that sources a brand-new car tailored to the VIP’s unique car preference and lease length. The VIP or their proxy will review customized quotes via email in the comfort of their home.

Leasing a car is a more gradual process than any of our other VIP services. Don’t worry! Our dedicated VIP Team and the Personal Car Shopper will be there every step of the way.

Global Car Lease FAQ

  • Why can it be difficult for an expat to lease a car in their new country?

    Leasing a car can be a daunting task for expats without knowledge of the local auto market. Questions may include what vehicles are common, what documents are required, what does it cost, how do I obtain auto insurance, how long does it take, where to go to find a lease, for example.

    In addition, it can be challenging to obtain lease approval without local credit history. ExpatRide overcomes this by working around the local credit system.

    These are the reasons why ExpatRide was established. We have since become the leading supplier of leasing services worldwide.

  • What are the benefits of using ExpatRide?

    Our leasing programs keep the expats’ needs in mind. They are designed to save time, hassle, and money. There is no need to spend evenings or weekends looking for a car at local dealerships. Tailored quotes are sent via email, to be reviewed in the comfort of home or office!

    We have sourced and vetted leasing suppliers around the world, who specialize in expat car leasing.

    Our Personal Car Shopper Service gives the benefit of a skilled and knowledgeable contact person who understands the auto market in the new country. Many find it difficult to navigate a foreign car market.

  • Is a local credit history needed to lease a car with ExpatRide?

    No, we work around the local credit system. To do this, a few documents (passport, work visa, employment contract, etc.,) are required to obtain lease approval.

  • What is Personal Car Shopper Service?

    Our Personal Car Specialists work to find the best fit for each family. The goal is to match needs, wants or budget. They will locate the preferred car with a dealer or manufacturer. In most cases, our Personal Car Specialist gets competitive pricing based on arrangements previously made with vehicle manufacturers, dealerships, and financing companies.

    In addition to locating a suitable vehicle, they also complete all tasks from start to finish – including setting up finance agreement, registration, license plate coordination, etc.

  • Who is responsible for maintenance of a leased vehicle?

    As part of the lease agreement, usually the lessee is responsible for servicing the vehicle in accordance with the manufacturer’s minimum recommendations and as requested by the manufacturer in connection with any recall campaign.

  • Who can drive the leased vehicle?

    In most countries, any person named on the auto insurance policy, can also drive the vehicle.

  • What happens if the leased car must be returned before the end of the lease agreement?

    This depends on the country and the type of lease agreement signed. In most cases, there will be a penalty, or the remaining months left on the lease will have to be paid.

  • What payment options are available?

    The monthly payment is set up to be paid directly from the lessee’s local bank account to the finance company. In some countries, the monthly payment can be direct billed by ExpatRide to the employer/RMC.

  • What other services does ExpatRide offer?

    ExpatRide offers car rental, airport transfers, chauffeur service, armored cars and bus service.

Armored Vehicle and Executive Protection Officers

When transportation plans require an elevated level of security, we can accommodate the most complex requirements. Armored vehicle driver service can be a preventative measure for kidnapping or robbery attempts.

All vehicles are equipped with the latest security features, including bulletproof glass, and reinforced frames. An armored vehicle lease is a cost-effective component of an integrated security plan.

Our range of armored vehicles can be managed by world-class local Executive Protection Officers (armed and unarmed) according to the client’s specific needs or local regulations.

Our chauffeurs are trained in defensive driving, threat assessment, and emergency response. They maintain constant communication with our operations center and follow predetermined secure routes with contingency plans for unforeseen circumstances.

Armored Vehicle FAQ

  • What is an armored vehicle chauffeur service?

    An armored vehicle chauffeur service provides transportation using specially designed vehicles that offer enhanced security and protection. VIPs, business executives, and individuals requiring heightened security often use these services.

  • What types of vehicles are available in your fleet?

    Our fleet includes a range of armored vehicles, such as sedans, SUVs, and limousines. All vehicles are equipped with the latest security features, including bulletproof glass, reinforced frames, and advanced communication systems. Vehicle options differ from location to location.

  • What security measures do your chauffeurs follow?

    Our chauffeurs are trained in defensive driving, threat assessment, and emergency response. They maintain constant communication with our operations center and follow predetermined secure routes, with contingency plans for unforeseen circumstances.

  • Can the service be customized according to specific security needs?

    Absolutely. We offer personalized security planning to meet the unique needs of each client. This can include route planning, additional security personnel, and coordination with local law enforcement if required.

  • Are your chauffeurs licensed and experienced?

    Yes, all our chauffeurs are licensed professionals with extensive experience in secure transportation. They undergo rigorous background checks and regular training in security protocols.

  • How do I book an armored vehicle chauffeur service?

    You can book our service by contacting us via phone, email, or through our website. We recommend booking in advance to ensure availability and adequate time for security planning. Armored vehicles are not as accessible as regular vehicles, why it may take longer to source and coordinate the required vehicle.

  • What is the coverage area of your service?

    Our service typically covers major cities and regions but can also accommodate long-distance travel upon request.

  • What is the cost of hiring an armored vehicle chauffeur service?

    The cost varies depending on factors such as the vehicle type, service duration, and specific security requirements. Please contact us for a customized quote.

  • Are there any restrictions on the use of the service?

    While we strive to accommodate all our client’s needs, certain restrictions may apply based on legal and safety considerations. Specific details can be discussed during the booking process. For example, many countries do not allow drivers to carry weapons.

  • How do you ensure confidentiality and privacy for your clients?

    We adhere to strict confidentiality protocols. All our staff sign non-disclosure agreements, and we always employ measures to protect client information and privacy.

  • What is an armored vehicle?

    An armored vehicle is a car, truck, or other vehicle modified to withstand attacks using bulletproof and blast-resistant materials. These vehicles are commonly used for security purposes by the military, law enforcement, and civilians.

  • How are vehicles armored?

    Armoring a vehicle involves reinforcing the body with ballistic-resistant materials like steel and composite armor, installing bulletproof glass, and reinforcing vital parts like fuel tanks and engines. The level of armoring varies depending on the threat level.

  • What are the different levels of armoring?

    Armoring levels are standardized by various bodies (like the European CEN or the US NIJ) and range from levels that can withstand small handguns (Level I, II) to those that can resist high-powered rifles and explosions (Level IV, V).

  • Can any vehicle be armored?

    Technically, most vehicles can be armored, but the suitability depends on the vehicle's size, weight capacity, and structural integrity. Larger vehicles like SUVs are commonly armored due to their ability to handle the additional weight.

  • How much does it cost to armor a vehicle?

    The cost varies widely, starting from tens of thousands of dollars to hundreds of thousands, depending on the vehicle type and level of armoring.

  • Are armored vehicles legal for civilians?

    In most countries, owning an armored vehicle is legal for civilians, but regulations can vary. Some regions might require special permits or restrict the level of armoring.

  • How heavy are armored vehicles?

    Armoring adds significant weight to a vehicle. Depending on the level of protection, it can add anywhere from 500 to 3,000 pounds or more.

  • Does armoring a vehicle affect its performance?

    Yes, the added weight from armoring can affect acceleration, braking, and fuel efficiency. Armored vehicles often have upgraded engines, brakes, and suspension to compensate for the additional weight.

  • How is the maintenance of an armored vehicle different from a regular vehicle?

    Armored vehicles require more frequent maintenance, especially for components under increased stress due to added weight, such as brakes and suspension systems. Regular checks of the armor integrity are also recommended.

The EcoRide Program

Mandated by the client, EcoRide Choice is designed to always choose the eco-friendlier option on behalf of the employee.

We work with corporations and relocation companies within an agreed greener framework. The choices are made across six continents, 175 countries, and all our services.

Choices worldwide:

  • Airport Transfer
  • Car Rental
  • Car Leasing
  • Chauffeur Service
  • Armored Vehicles

Learn about EcoRide here