Join The ExpatRide Team

A company created by expats, for expats

Customer Relations Representative


Your function at ExpatRide will be to communicate with and care for our customers effectively. The goal is to start them with one or more of our global program services. We work in a fast-paced environment. Two days are rarely the same.

Keep our database updated and timely coordinate with your team members regarding all aspects of the team’s mutual areas of responsibility.

We will teach you how to handle all aspects of introducing customers to our programs, answer their questions and overcome any hurdles they present. You will learn how to use the available tools to do your job.

Most communication with customers will be via email. You will manage incoming calls, our chat feature, and assigned projects during your shifts. Being able to multi-task is a must.

You earn your salary by delivering top-quality, efficient, and friendly customer service to our partners, customers, and team members.

Hours: Full-time 40 hours or Part-time 30 hours, Monday through Friday

Work arrangement: Independent Contractor (nezávislý dodavatel)

Workplace:  Agathis Business Centre, Opletalova 55, Praha 1 110 00, Czech Republic

Position in the organization: You will report to the Operations Director in our Florida office.

What we expect from you: 

  • Effectively communicate with and care for our customers
  • Keep our CRM up to date
  • Adhoc partner projects
  • Create quotes and proposals for clients
  • Customer support via phone


  • 2-3 years experience in customer interaction, preferably from the Global Mobility industry
  • Strong organization and communication skills
  • Ability to work under limited supervision and can problem-solve
  • Advanced proficiency with Microsoft Office (Outlook, Excel, and Word)
  • A need for and experience in creating process improvements
  • Have analytical abilities, team working capabilities, and be results-oriented
  • Fluent in English

What we offer:

  • Pay according to qualifications
  • Independent Contractor position
  • Great team spirit and wonderful colleagues
  • A flexible job with a lot of authority for you to make a difference and grow with ExpatRide

If you are interested, please email COO Kristina Kihlberg at [email protected]

Read about who we are and why we are!

Our Mission Is to create solutions to current expat assignees’ transportation and settling-in needs. Using innovation, technology, and empathy, we strive to simplify global coordination and service deliveries for our partners and clients, with the end-user in the driver’s seat or as a passenger according to their needs!

The ExpatRide team consists of people with expat experience living in Cambodia, Canada, Cuba, Denmark, Egypt, Germany, Italy, Jordan, Lesotho, Peru, Philippines, Singapore, Spain, Sweden, the U.S., and Yemen. ExpatRide is a preferred provider for many global Fortune 1000 companies, financial institutions, and relocation companies globally.

Since the idea for ExpatRide was born in 2008 in the U.S. We have expanded our services to cover car leasing and rental cars, chauffeur service, airport transfer, and armored vehicles with security details.

The Idea!

The idea for ExpatRide came from our founder Jesper Løvendahl’s own experiences with moving to New York in 2005. Trying to lease a car, get a credit card, cell phone, and rent a home without a U.S. credit score was hard to do.

Originally from Denmark, Jesper has lived as an expat in Germany, Singapore, the U.S., and now in Denmark. He is the former President of the Danish American Chamber in New York and the founder of Denmark’s most extensive international expat business network.

Our COO, Kristina Kihlberg, was Jesper’s first colleague. Together they have grown our concept since 2009.

Since founding ExpatRide, we have solved our clients’ global challenges. Assisting our clients with anything from regular car leases in the United Kingdom to long-term chauffeur services in China, rental cars in South Korea, to armored vehicles with drivers in Brazil.

Our core focus is on supporting individual expatriates, HR talent mobility, employee relocation divisions, and relocation management companies with their transportation needs.

Our clients’ and partners’ needs are a driving force in making us a better company.