• Supply Chain Administrator – Prague, Czechia
• Customer Relations Manager – Las Vegas, United States

Job function:

Your function at ExpatRide will be to understand the backbone of ExpatRide’s service flow, overseeing and optimizing the entire Supply Chain process from initiation to delivery. With management, acting as an advisory for operation service development and coordinating changes in processes. Looking out for ways to improve service quality. Synchronizing cross-functional efforts with operations.

New suppliers

• Assist with the search for new suppliers globally
• Assist in vetting and reviewing for product and process compliance
• Add supplier to database
• Announcement of new supplier to all departments

Existing suppliers

• Ongoing update of the database
• Set up automated supplier interactions

Reporting

• Analyze feedback, process, deliveries, conversion rates, etc.
• Identifying and implementing sustainable intensive / carbon footprint

The role is to align these diverse functions, balancing efficiency and quality while adapting to our market needs and driving continuous improvement within the Supply Chain ecosystem and other departments.  Coordinate with:

• Operations to understand the quality and quantity of current services
• Partner Management to forecast demand
• Accounting to manage costs and agreements
• Pricing Management to source rates
• Marketing/Project Leader to update company brochures

Position in the organization: You will be reporting to the Supply Chain Manager

Work arrangement: Independent Contractor (nezávislý dodavatel)

Workplace: Agathis Business Centre, Opletalova 55, Praha 1 110 00, Czech Republic

What we expect from you:
To learn our global programs well, use common sense, be a self-driven force, and establish yourself as a valued team member in our fast-paced environment.

Take responsibility for meeting all deadlines and continually suggesting areas for improvement in our services and processes. We are a constantly growing company.

It is essential to be very detail-oriented, well-organized, and always deliver first-class service, both in writing and verbally.

• Keep track of how well people and groups are doing in order to make improvements
• Listen to team members and suppliers and ask valuable questions
• Consider the pros and cons of different options
• Measure how well workflows and processes are working
• Notice issues and figure out the best way to solve it

Working hours are full-time 40 hours, Monday through Friday at our office.

You should be fluent in English. Additional languages are a plus.

What we offer:

• Pay according to qualifications
• Independent Contractor position
• Great team spirit and wonderful colleagues
• A rewarding job with a lot of authority for you to make a difference and grow with ExpatRide

Important: Only candidates living in the greater Prague area will be considered. This is not a remote position.

If you are interested, please email COO Kristina Kihlberg at KK@ExpatRide.com. Include application and resume.

Your function at ExpatRide will be to communicate with and care for our customers effectively. The goal is to start them with one or more of our global program services. We work in a very fast-paced environment. Two days are rarely the same.

Key responsibilities:

• Keep our database up to date, and timely coordinate with your team members regarding all aspects of the team’s mutual areas of responsibilities.
• We will teach you how to handle all aspects of introducing customers to our programs, answer their questions and overcome any hurdles they present. You will learn how to use the tools that are available to do your job.
• Most communication with customers will be via email. During your shifts, you will be managing our incoming calls, our chat feature and assigned projects. Being able to effectively multi-task is a must.

Hours: Part-time 30 hours, Monday through Friday

Work arrangement: Independent Contractor

Workplace:  From home in the Las Vegas area

Position in the organization: You will be reporting to the Director of Operations

What we expect from you: 

• To learn our global programs well, use common sense, and be a self-driven force and establish yourself as a valued team member, in our fast-paced environment.
• Take responsibility for making sure that all your deadlines are kept, and continually suggest areas of improvements which can better our service and processes. We are a constantly growing company.
• Being very detail-oriented is a must, be well-organized and make sure you always deliver first-class customer service, both in writing and verbally.
• Working hours are approx. 30 hours a week. It will be more at times. Hours will be as assigned, Monday – Friday.
• You should be fluent in English. Additional languages are a plus.

• Pay according to qualifications
• Independent Contractor position
• Great team spirit and wonderful colleagues
• A flexible job with a lot of authority for you to make a difference and grow with ExpatRide

If you are interested, please email COO Kristina Kihlberg at KK@ExpatRide.com. Include application and resume.

Our Mission Is to create solutions to current expat assignees’ transportation and settling-in needs. Using innovation, technology, and empathy, we strive to simplify global coordination and service deliveries for our partners and clients, with the end-user in the driver’s seat or as a passenger according to their needs!

The ExpatRide team consists of people with expat experience living in Cambodia, Canada, Cuba, Denmark, Egypt, Germany, Italy, Jordan, Lesotho, Peru, Philippines, Singapore, Spain, Sweden, the U.S., and Yemen. ExpatRide is a preferred provider for many global Fortune 1000 companies, financial institutions, and relocation companies globally.

Since the idea for ExpatRide was born in 2008 in the U.S. We have expanded our services to cover car leasing and rental cars, chauffeur service, airport transfer, and armored vehicles with security details.

The idea for ExpatRide came from our founder Jesper Løvendahl’s own experiences with moving to New York in 2005. Trying to lease a car, get a credit card, cell phone, and rent a home without a U.S. credit score was hard to do.

Originally from Denmark, Jesper has lived as an expat in Germany, Singapore, the U.S., and now in Denmark. He is the former President of the Danish American Chamber in New York and the founder of Denmark’s most extensive international expat business network.

Our COO, Kristina Kihlberg, was Jesper’s first colleague. Together they have grown our concept since 2009.

Since founding ExpatRide, we have solved our clients’ global challenges. Assisting our clients with anything from regular car leases in the United Kingdom to long-term chauffeur services in China, rental cars in South Korea, to armored vehicles with drivers in Brazil.

Our core focus is on supporting individual expatriates, HR talent mobility, employee relocation divisions, and relocation management companies with their transportation needs.

Our clients’ and partners’ needs are a driving force in making us a better company.

777 Brickell Avenue
Suite 500-9155
Miami, Florida 33131

Email: CARS@ExpatRide.com
Tel: +1 561 922 8922